People Are Still The Most Important Asset

M whatsoever employees seem to think that they are. In readiness sessions over the last twenty years, in both the earth and semiprivate sectors alike, I sop up received just well-nigh comments criticising managers for being uncaring, inconsiderate, magnanimous or the like. Comments on participant culture evaluation forms have included comments like this training should be compulsory for exclusively managers. Such comments show that employees believe that managers traininess to develop their social and leadership skills. They also indicate concerns about the way employees odour they are managed. When such concerns are discussed with participants, a better fork out emerges. Often some illuminance is required. Sometimes misunderstandings have occurred. Unfortunately, this does not negate the impact of disconfirming feelings in the rootage practice . Perception is different to reality, still it is perception that guides feelings. If employees have a perception wh ich is negative, then morale and performance will suffer. So what can managers do? The first thing is to be very conscious of how statements and actions may be perceived. Managerial actions must affect the rhetoric. Employees look for the behaviour that supports the words.

many plurality can repeat examples of managers talking about the vastness of customer service whilst at the same time slash operating budgets. This mismatch between the rhetoric and actions forever and a day undermines the attempts made by systems to bring about cultural change. Secondly, any consultant will tell you that the mos t oft mentioned line of work in most organ! isations is communication. Communication execute throughout the organisation is essendial. Communication channels need to be adjusted for the more fluid organisational structures and the new technologies (I sent you five telecommunicate messages! Didnt you read page 25?). Thirdly, managers need to pay uninterrupted attention to the people issues, particularly in environments of change. Most people do not like change...If you lack to get a full essay, order it on our website: OrderCustomPaper.com

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